For Therapists & Counselors
A careful first reply, for people reaching out at a hard moment.
SetterLive answers initial inquiries about availability, approach, and fit with a calm, conservative tone — and hands the conversation to you directly whenever it should be a human, not an AI, responding.
You control exactly when and how it discloses that it's AI.
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Quick answer
SetterLive answers initial availability and fit questions for therapists and counselors with a calm, conservative tone, defers clinical details to you, and books first sessions directly.
Without vs. with
What changes once SetterLive is answering.
Someone reaching out about therapy waits days for a reply, then reconsiders.
They get a calm, timely reply the same day, when reaching out already took courage.
You're asking intake questions over chat that some people would rather discuss on a call.
It offers a call as an option instead of pushing for details in writing.
After-hours inquiries wait until your next office day.
Availability and scheduling questions get answered right away, any time.
You can't tell who's simply exploring options versus ready to book.
Gentle qualifying questions surface readiness without feeling clinical.
How it works
Three steps, no code required.
Connect your intake channel
WhatsApp or Instagram, wherever people currently reach out.
Set your tone and boundaries
Decide what it can ask, what it should defer, and when it hands off to you.
Get booked first sessions
Interested inquiries land on your calendar, with sensitive details left for the session itself.
Built in
Everything the role needs, none of the overhead.
Careful, conservative tone
Set to defer sensitive details rather than probe for them in writing.
Books first sessions directly
Availability questions turn into a scheduled first session, without phone tag.
Hands off whenever needed
Any conversation can move to you directly, at any point, with one click.
Answers outside office hours
An evening or weekend inquiry doesn't have to wait for your next working day.
You control what it asks
Define exactly which questions are appropriate for chat, and which wait for the session.
Gentle follow-up, not pressure
A quiet inquiry gets one thoughtful check-in, not repeated messages.
Qualification
What SetterLive asks therapists and counselors' leads.
These are starting points — every question is editable in plain English to match exactly how you'd qualify a lead yourself.
- 01
Would you like to share a little about what's bringing you in, or discuss it on a call first?
- 02
Do you have a preference for daytime or evening appointments?
- 03
Is this your first time seeking therapy or counseling?
- 04
Are you looking for individual, couples, or family sessions?
How SetterLive approaches therapy intake
Reaching out about therapy is often a hard first step, and how that first reply feels matters. SetterLive is set up to respond with a calm, non-clinical tone, ask only what's appropriate over chat — availability, format, general fit — and defer anything more sensitive to a real conversation with you.
You set the boundaries: what it can discuss, when it should identify itself as AI, and when a conversation should move to you directly. It's built to support your intake process, not replace the parts of it that need a person.
Pricing
Every plan unlocks the entire platform.
Plans start at $29/mo. The only difference between tiers is how many AI messages you need each month.
See full pricingFAQ
Questions therapists and counselors ask
01Does this handle clinical or diagnostic questions?
No — it's built to stay conservative on anything clinical and defer those questions to you directly.
02Will people know they're messaging an AI?
You decide the disclosure approach — some practices identify it upfront as part of the intake process; that's fully within your control.
03Can it discuss fees and insurance?
It can share your stated fee information; insurance and billing specifics are best confirmed directly with your practice.
04What if someone reaches out in crisis?
It's not a crisis-response tool — configure it to immediately surface crisis contacts and hand off to a human without delay.
Ready to let SetterLive qualify your therapists and counselors leads?
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